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Terms & Conditions

Welcome to Ehsa Fine Jewellery. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.

General

This website is owned and operated by Ehsa Fine Jewellery. Throughout the site, the terms “we”, “us”, and “our” refer to Ehsa Fine Jewellery.

By visiting our website and/or purchasing from us, you agree to these Terms & Conditions, including any additional policies referenced herein.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

​Product Information

We strive to ensure all product details, descriptions, pricing, and images displayed on the website are accurate.

However:

  • Slight variations may occur due to screen settings, photography lighting, and the handcrafted nature of jewellery.

  • Product weights, stone sizes, and dimensions may vary marginally.

  • Availability of products is subject to change without notice.

All jewellery pieces are subject to quality checks and availability at the time of order confirmation.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Prices are subject to change without prior notice.

We reserve the right to refuse or cancel any order in the event of pricing errors, payment issues, or suspected fraudulent activity.

Payments made through the website are processed through secure third-party payment gateways

Orders & Customisation

Once an order is placed, you will receive an order confirmation through email or message.

For customised or made-to-order jewellery:

  • Production timelines may vary.

  • Orders once confirmed cannot be cancelled or modified after production has begun.

  • Custom pieces may not be eligible for return or exchange unless there is a manufacturing defect.

Ehsa Fine Jewellery reserves the right to decline any customization request at its discretion.

​Returns & Exchanges

We request customers to carefully review their order before purchase.

Returns or exchanges may only be accepted under specific conditions, including:

  • Manufacturing defects

  • Incorrect product received

  • Damage during transit (must be reported immediately upon delivery)

Customized, engraved, or made-to-order pieces are generally non-returnable and non-refundable.

Any approved return or exchange request must comply with our return policy and timelines.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Designs

  • Images

  • Text

  • Graphics

  • Product concepts

are the intellectual property of Ehsa Fine Jewellery and may not be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with website security

  • Misuse or copy website content

  • Submit false or misleading information

Any misuse of the website may result in restricted access and legal action where applicable.

​Limitation of Liability

Ehsa Fine Jewellery shall not be held liable for:

  • Indirect or incidental damages

  • Delays beyond our reasonable control

  • Technical interruptions or website errors

  • Third-party payment or courier service issues

Our liability, if any, shall be limited to the value of the product purchased.

Privacy

Any personal information shared with us is handled in accordance with our Privacy Policy.

We are committed to protecting your information and maintaining confidentiality.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in relation to the use of this website shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.

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